Help Desk
Get support and assistance
Frequently Asked
Quick answers to common questions
How to Register & Login?
Open the panel and click "Create Account". Enter your Email, Username, Password, and Referral Code (if any). After registering, log in with your email and password. Tick "Auto Login" to stay logged in even after closing the browser — you won't need to enter credentials again.
How to Add Money (Deposit)?
Go to Wallet → Deposit. You'll see 3 options: • Auto (UPI) — Enter amount, pay via UPI app, and your wallet updates instantly. • Manual (QR) — Scan QR code, send payment, upload screenshot, wait for manual approval (5-30 min). • Crypto (USDT) — Copy the wallet address, send USDT on the selected network, wait for network confirmations (10-30 min). Minimum deposit amounts are shown on the deposit page.
How to Buy a Product / Key?
Go to Store → browse categories → select a product. Set the quantity and click "Buy Now". Your balance must be sufficient. After purchase, the product key appears instantly on screen. You can also view all your purchased keys in My Keys section. If Auto Redeem is enabled by admin, the key is automatically delivered to your registered HWID.
How to Reset HWID?
Go to HWID Reset from the menu. Paste your new HWID (Hardware ID) into the field and click Update HWID. Your HWID will be updated instantly. You can only reset a limited number of times as set by the admin. Use this when you change your PC hardware or reinstall your OS.
How to Change Language / Theme / Currency?
Go to Settings in the menu. • Language — Switch between English and Hindi. The entire panel language changes instantly. • Theme — Toggle Light Mode on/off for a brighter interface. • Currency — Switch between INR (₹) and USD ($ USDT). In USD mode, all prices are calculated using the live USDT rate set by admin. Your preference is saved and remembered next time you log in.
How to Share & Earn (Referral)?
Go to Refer page from the menu. You'll see your unique referral link and code. Share this link with friends — when they register using your link and make their first purchase, you earn a commission (set by admin). You can track your earnings, total referrals, and claimed amount on the same page. Click "Claim" to withdraw your referral earnings to your wallet.
How to View My Keys & Purchase History?
Go to My Keys from the menu. Here you can see all your purchased keys with product name, key, purchase date, and status. Use the search bar to find specific keys. Your full purchase history with amounts and dates is available on the Profile page.
I didn't receive my key / Payment issue
First check your purchase history on Profile or My Keys page. If the key is missing: • Auto Deposit — If payment was deducted but wallet not updated, contact support with your UPI transaction ID (UTR number). • Manual Deposit — Wait for admin approval (5-30 min). If still pending, share your payment screenshot with support. • Purchase — If key not delivered despite balance deduction, share the product name and transaction time with support. Contact via WhatsApp, Email, or Telegram — links are on this page.
How to Open a Support Ticket?
Scroll down to "Open a Ticket". Select a Category (Payment, Product, etc.) and Priority. Enter a subject (e.g., "Payment not received") and your transaction/order ID if relevant. Describe your issue in detail. Click Submit Ticket — the admin will see your full details (username, email, balance, category, priority) and respond. Set priority to Urgent for time-sensitive issues. For instant help, use WhatsApp or Telegram.
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